This hands-on approach echoes the strategy being pursued by other companies selling AI agent-based products to enterprises, including Salesforce, Anthropic, and OpenAI, which have recruited teams of “forward-deployed engineers” that help customers design agentic workflows and configure AI systems, as opposed to the older model for SaaS companies which was largely about self-service by customers.
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Agent core runtime, unified LLM API, TUI infrastructure
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